Vaqutaux | ヴァクトー

Important Notice (Please Read Before Purchasing)Most of our products are handmade, and therefore, items categorized as handmade may vary in color, size, texture, and finish. Even if they are the same product, no two items will be exactly alike.If you subjectively perceive an item as defective or request an exchange or return for an item that our company has deemed free of defects, we may refuse future transactions without prior notice. If you have concerns about product variations, we kindly ask that you refrain from purchasing.Additionally, shipping may take anywhere from the same day to over two months, depending on circumstances. If you need your order urgently, we recommend not placing an order.For combined shipping, all items will be shipped together with the latest estimated shipping date, and we do not accept inquiries regarding delivery dates.Thank you for your understanding.

Made overseas

Final Processing and Quality ControlEach product undergoes handcrafted final processing and inspection at our domestic atelier in Japan.Although we conduct strict quality control, due to the handmade nature of our items, there may be slight variations in size, texture, and other attributes, even for products of the same size designation.We accept returns, exchanges, or repairs only for defective items upon arrival. Please inspect your item immediately upon receipt.If you receive a defective product, please contact us via email on the day of arrival and return the item within three days via COD (cash on delivery).Only unused and brand-new items are eligible for return or exchange. We are unable to accommodate any requests after one week from the date of delivery.Additionally, product design, pricing, materials, buttons, sizes, and other specifications may change without prior notice. Please check the latest information on our website before placing an order.Cancellations after an order has been placed are not accepted. Thank you for your understanding.